What makes you like or dislike a website? Apart from the obvious aesthetic reason, what makes a site design work is the experience it offers to visitors. If you think that a big glaring error is the only thing that hampers user experience, you are mistaken.
The problem with terrible user experience has often nothing to do with a big mistake. It’s often the tiny little details that works together to affect the user experience in a negative manner. How do you fix this? It’s not as difficult as it seems initially.
Let’s take a look at a few of the little mistakes that often lead to big trouble.
Mistake 1: No Proper Blank Slate
It’s what the screen looks like when there’s no data added by the user. Take a look at Github’s set up page. It gives a good idea about what needs to be included in the blank slate design.
It offers an easy tutorial on how to start up with them. It also notifies visitors that they haven’t created any ‘repositories’ yet; and includes a clear call-to-action button ‘create your first repository’.
Mistake 2: No Space For Clickable Areas
How will you feel when you click on a ‘clickable’ tab, and nothing happens? Many a times, this is because the designer only makes the text part on the tab ‘clickable’, instead of making the entire tab ‘clickable’.
Make sure this doesn’t happen on your site, as it frustrates users. Pay attention to how you create the tabbed navigation menus with CSS for this purpose. Also, use padding, instead of margin, to allow more space for your link styling.
Mistake 3: No Reasons For Making Users Wait
Whether you have a problem with your web server’s performance or you have to update a web page content, sometimes it’s necessary to make users wait.
But it isn’t necessary to make them wait without an explanation. If your site’s inaccessible due to some reasons, make sure you inform your users about it. Also, display a progress bar to let them know that you are working to get it done.
Mistake 4: No Clarity In Button Labels
What does a button that says ‘Save’ save? Is it a post? Or perhaps a link? Or something else? Users must not be made to scour through the site to understand its function.
But when a button says ‘Save Post’, it’s fairly easy to understand its function. Before you add a label to a button, make sure it is clear and appropriate. If it’s vague, or the action doesn’t conform to the label, it will only annoy users. Web-Designers-London.net Website had faced the same issues and this is the reason why they decided to use proper texts against the buttons and the outcome was positive.
Mistake 5: No Appropriate Copy
It is the text part of your site. While your site’s navigation is important, it is the copy that delivers the necessary details to the users. If it’s bad, it won’t create the right impression on them.
Even if your site only has a few lines of text, make sure it is of good quality, and is attractive. Also, make sure the font size and style ensure readability. A tiny font or a horrible color scheme will only hamper UX.
Mistake 6: No Suitable Web Forms
A lengthy and complicated registration form is just a barrier for a user. And things go downhill when it loses the entire input if the user misses to fill in one field.
If you can manage it, don’t ask a user to fill in anything but a username and password to register. If you need more details, keep them to the minimum. And never ever lose the validated data they have put in the system.
With attention, it is possible to find such little mistakes, and fix them to improve UX.