Picture an office in your head. I am going to take a guess at what you are seeing. So here it is: right now you are seeing a large plain room, filled with desks with people in suits sitting at them. Each desk has a picture frame on it containing the picture of a loved one and somewhere about, there is a mug of tea or coffee. In the background you can hear phones ringing, people talking and the tap tap tapping of keyboards? Something a little like this but with more people in it…
